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Reefer dispatch and cold-chain integrity

Stuffed and sealed at our dock, railed from ICD Dadri, logged all the way to your port. [COPY TBC]

Reefer loading protocol (PDF) — DOC-10, to be produced

Temperature, loading and monitoring protocol

ItemSunshine standard
Carriage setpoint−18 °C default; −20 °C or −21 °C on buyer instruction (EU Directive 89/108/EEC requires quick-frozen foods to be held at −18 °C or colder; many retailers specify −20 °C)
Product at stuffingCore temperature ≤ −18 °C, probed per pallet and recorded on the loading checklist
Container preparationPre-trip inspection (PTI) certificate checked; container clean, odour-free, drain plugs clear; fresh-air vents closed (frozen cargo); dehumidification off. The empty container is not pre-cooled at an ambient dock (moist air condenses and ices the evaporator); it is set running once doors are closed, unless loading is through a cold-tunnel dock seal
LoadingProduct loaded from −18 °C store directly; door-open time target < 45 minutes per container [COPY TBC — D-12]; pallets within the load line; no cargo above the red line; airflow path clear at the door end
DataloggersThree single-use USB temperature loggers per container (door-end top, middle of load, return-air end), 15-minute interval, IDs listed on the packing list; buyer receives the files on discharge; carrier reefer download requested where available (e.g. remote container monitoring services)
Seal & evidenceHigh-security bolt seal; photos of seal, setpoint display and loaded container attached to the shipping advice
DocumentsCommercial invoice · packing list · bill of lading · certificate of origin · COA per lot · health certificate where required by the destination · phytosanitary certificate where required · Halal certificate when held · FDA prior notice (USA) · buyer-specific declarations. The exact set is agreed per destination with the buyer's broker.

Route

Distance plant → ICD Dadri: ___ km [COPY TBC — D-03]

Indicative transit

Port of dischargeRegionIndicative transit (days)
RotterdamEurope & UK22–30
AntwerpEurope & UK22–30
FelixstoweEurope & UK24–32
London GatewayEurope & UK24–32
Jebel AliGCC5–8
DammamGCC8–12
JeddahGCC10–14
SingaporeSoutheast Asia9–13
Port KlangSoutheast Asia9–13
JakartaSoutheast Asia12–16
ColomboSoutheast Asia4–7
New York / NewarkNorth America30–40
Los AngelesNorth America30–40

Indicative, port-to-port, subject to carrier routing; refreshed quarterly.